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Responsible gambling
As part of our commitment to providing a safe and enjoyable gaming experience, we take responsible gambling seriously. We want all our guests to have fun while playing games responsibly.
Setting Limits
We encourage you to set limits for your betting, losses or session length. Our staff are here to help if you need guidance on how to do this. Setting limits can be a great way to ensure that gaming remains enjoyable and does not negatively impact other areas of life.
- Deposit Limits: You can ask us to limit the amount you deposit into your account.
- Time-Outs: We offer time-outs for periods ranging from 24 hours up to six months, giving you space to reassess your behavior.
- Self-Exclusion: If gaming is becoming problematic for you, we respect and support your decision to self-exclude.
Recognizing Signs of Problem Gambling
Gaming should always be enjoyable. However, some people may experience problems with their betting habits or find it hard to stop playing when they want to. Look out for these signs:
- Spending more money on gaming than intended
- Feeling guilty or anxious about your behavior
- Trying to hide the extent of your involvement in gaming
- Needing more and more money to enjoy gaming
Seek Help
If you feel that your gaming habits are becoming problematic, please don't hesitate to reach out for help. We have partnerships with organizations that provide support services for individuals who may be experiencing issues related to their gaming behavior.
- GamCare: The National Centre for Behavioural Addictions offers confidential information and advice 24/7.
- GambleAware: An independent charity, providing trusted information on responsible gaming practices.
Protecting Yourself
To help you maintain control over your gambling:
- Only gamble with money that can be lost without causing significant hardship
- Be aware of local laws governing betting and ensure compliance
- Familiarize yourself with the casino's terms and conditions before engaging in play
By being aware, setting limits, recognizing signs of problem gaming, and seeking help when needed, you are taking proactive steps towards a healthy relationship between gaming and your life.
We are here to support you.